Support Services



AMS DataSerfs is a boutique information technology firm, specializing in long-term management of engineering systems operation. AMS DataSerfs fosters a collaborative culture with ample mentoring and training opportunities. With decades of combined expertise handling large compute clusters and associated networks, hosts, and systems; an AMS DataSerfs engagement guarantees challenge and an opportunity to learn and grow in your professional interests.

AMS DataSerfs is seeking a motivated individual looking to pursue a career in Support Services. We are seeking for a candidate who has excellent communication skills and customer service.  We are looking for an individual that is interested in starting a career IT service. You will be working with a team of high tech engineers in our clients location in Mountain View.     

 

Job Description

  • Responsible for front line support and directly working with our customers.
  • Preparing, installing IT equipment for clients
  • Working with our ticketing system to assign tasks to engineers.
  • Ability to adapt quickly to fast-paced changing environment and priorities.
  • High motivation to take ownership of tasks and the determination to drive them to completion.

Qualifications

  • Customer service experience
  • Excellent verbal and written communication skills in the English language
  • Experience with applications such as Word and Excel
  • Self-motivated, resourceful, independent, and eager to learn new technologies.
  • Ability to work well with a team in a fast paced, constantly changing environment.
  • Dependable to be at work during assigned working hours and to complete work as expected.

 

Job Category: Windows Admin
Job Type: Full Time
Job Location: Mountain View CA

Apply for this position

Allowed Type(s): .pdf, .doc, .docx

December 23rd, 2020

Posted In: